<&>Wellington Corpus of Spoken New Zealand English Version One <&>Copyright 1998 School of Linguistics & Applied Language Studies <&>Victoria University of Wellington <&>side one <&>2:48 okay i haven't got a flight number but it's on next thursday the twentieth wellington to christchurch the twentieth of october? yeah yep <&>3:00 <,,><&>8 right okay and what time er twelve p m twelve p m? yeah <,,><&>7 flight four two one oh right yeah <,,><&>3 okay your surname is stanton <&>spells name <,,><&>3 okay um thursday the twentieth wellington to christchurch twelve noon and returning the twenty fifth at nine p m yep that's right okay that's all confirmed and how would you like to pay for that er cheque please <,,><&>12 mm and those are nontransferable and nonupdateable and <{><[>everything aren't they <[>right okay i'll just get you the fare and then and just go through <{><[>the fare with you <[>oh oh right right yeah okay <&>3:56 <&>thirty second pause while using computer <&>4:26 okay the airfare going down to christchurch is eighty seven dollars right and the one coming back is um ninety two okay laughs they're totally um <,,> nonrefundable you can't if you change them at all you have to upgrade to a <{><[>higher airfare <[>oh right okay but they are upgradeable mm they are upgradeable um there is a problem insurance that you can take out which covers you for anything unforeseen happening like word accidents or anything unforeseen that's going to stop you from travelling oh no it should be okay okay? yep <&>5:00 <,,><&>4 <&>telephone rings okay so that's a hundred and seventy nine dollars total okay <,,><&>3 unfortunately the um the fares haven't been quoted in the system and because they're within seven days um i have to load them manually so <{><[>that'll just take me a couple of minutes okay <[>oh right yep i'll do that <&>5:20 <&>fifty one second pause while agent puts fares onto computer <&>6:11 right won't be long okay clears throat <&>6:14 <&>four minute thirty nine second pause while agent puts fares onto computer <&>10:53 right sorry about the delay no no that's okay um clears throat because it's all word been loaded in it's difficult to <&>11:00 word taking such a long time right <,,><&>4 as long as i'm going to get there that's the important <{><[>thing <[>yeah that's right <&>11:10 <&>one minute fifty two second pause <&>13:02 <&>telephone rings right just about there <&>13:04 <&>forty six second pause <&>13:50 it would be a lot easier if it would just <{><[>manually <[>laughs mm <&>13:54 <&>one minute twenty eight second pause <&>15:22 right i don't actually know how to get into <{1><[1>the system isn't this terrible um i'm going to have to ask somebody else <{2><[2>to help me i apologise for this <{3><[3>i bet probably it's all <[1>laughs <[2>okay yep <[3>no that's okay <.>y new system isn't it yeah and um added things happening <,,> it's crazy i mean you do it all the time laughs <&>15:45 <&>fifty two second pause <&>16:33 have to wait for amber to finish okay <&>16:39 oh while i'm here do you have any <.>i information about the eurail passes oh yes we do word right okay <&>16:47 <&>one minute thirty seven second pause <&>18:24 mm laughs voc amber please come and help me i can't get the value out of this file and er <&>18:31 <&>nineteen second pause <&>18:50 i think you reload this um <,,> this ticket yep because i couldn't see it quoted yep the value should be one seven nine instead of one eight nine okay so we just want to change <&>19:00 that mm okay go into your um <,,><&>3 into your change ticketings and payment that one that change yep okay so you want to change that one go down to your group <,,> group one now commit that's back to one seven nine is it mm <,,><&>3 never works when you want it to laughs laughs thanks very <{><[>much <[>infuriating isn't it mhm very okay that's just the it printing there oh right okay yep the eurail passes <,,> oh right okay there's um <,,> i've got an isic card so would i be able to get it <,> <{><[>word <[>okay there's actually a youth <.>pa there's a youth <,,><&>10 right okay um yes there's <&>20:00 a youth um pass which <{1><[1>is travelling second class <{2><[2>not first class or economy class okay um <,> okay they're the days that it applies to you know five days <[1>oh right <[2>yep oh yeah laughs oh right okay three hundred and eighty one yeah new zealand dollars um and it varies right through <{><[>to fifteen word days <[>word right <,> so there is the first class as well laughs no i don't think so thanks oh can i take that away with me <{><[>anyway <[>yeah sure that's um oh right it's a whole book <{><[>right <[>yeah it's the nineteen ninety four london shoppe <{><[>but um <[>oh right okay mm it has got lots of other things in <{><[>it as well <[>right yeah i'm going to germany early next year and if i have time i might like to <{><[>travel round a bit <[>right yeah that's probably the best way to see europe right yeah if you've got the time yeah yeah okay thank you <&>20:50 <&>forty three second pause <&>21:12 right so that's a total of one seventy nine okay word cheque and i d <&>21:33 right okay you're confirmed on flight four two one on the twentieth of october wellington <{><[>christchurch at twelve noon <[>yep yep and returning four eight eight on the twenty fifth christchurch wellington at nine p m yep that's okay okay final check in times are here right <{><[>okay <[>they're twenty minutes prior to your departure yep yep okay and as long as you know that if you change it you have to upgrade to a <{><[>higher fare <[>yep yep right okay yep okay that's fine <&>22:00 <,,><&>15 right there's your card right okay thank you okay thanks and thanks very much for helping <{><[>us with this laughs <[>oh look that's okay i'm sorry about the <{><[>delay to this <[>oh don't worry we have problems with our computers all the <{><[>time we have to go and find people <&>22:22 <&>end of sample <[>laughs