<I>

  <&>Wellington Corpus of Spoken New Zealand English Version One</&>
  <&>Copyright 1998 School of Linguistics & Applied Language Studies</&>
  <&>Victoria University of Wellington</&>

  <&>side one</&>
  <&>2:48</&>
  

  <WSC#DGZ105:0005:CG>
      okay i haven't got a flight number but it's <drawls>on</drawls>
      next thursday the twentieth wellington to christchurch

  <WSC#DGZ105:0010:ST>
      the twentieth of october? <latch>

  <WSC#DGZ105:0015:CG>
      yeah yep <&>3:00</&> <,,><&>8</&>

  <WSC#DGZ105:0020:ST>
      right okay and what time

  <WSC#DGZ105:0025:CG>
      er twelve p m

  <WSC#DGZ105:0030:ST>
      twelve p m?

  <WSC#DGZ105:0035:CG>
      yeah <,,><&>7</&>

  <WSC#DGZ105:0040:ST>
      flight four two one

  <WSC#DGZ105:0045:CG>
      oh right yeah <,,><&>3</&>

  <WSC#DGZ105:0050:ST>
      okay your surname is

  <WSC#DGZ105:0055:CG>
      stanton <&>spells name</&> <,,><&>3</&>

  <WSC#DGZ105:0060:ST>
      okay um thursday the twentieth wellington to christchurch twelve
      noon and returning the twenty fifth at nine p m

  <WSC#DGZ105:0065:CG>
      yep that's right

  <WSC#DGZ105:0070:ST>
      <with high pitched voice>okay</with high pitched voice> that's
      all confirmed and how would you like to pay for that

  <WSC#DGZ105:0075:CG>
      er cheque please <,,><&>12</&>

  <WSC#DGZ105:0080:CG>
      mm and those are nontransferable and nonupdateable and <{><[><?>everything
      aren't they</?></[>

  <WSC#DGZ105:0085:ST>
      <[>right okay</[></{> i'll just get you the fare and then and
      just go through <{><[><?>the fare</?> with you</[>

  <WSC#DGZ105:0090:CG>
      <[>oh oh right <?>right</?> yeah okay</[></{> <&>3:56</&> <&>thirty
      second pause while using computer</&> <&>4:26</&>

  <WSC#DGZ105:0095:ST>
      okay the airfare going down to christchurch is eighty seven
      dollars <latch>

  <WSC#DGZ105:0100:CG>
      right <latch>

  <WSC#DGZ105:0105:ST>
      and the one coming back <drawls>is</drawls> um ninety two

  <WSC#DGZ105:0110:CG>
      okay <?><O>laughs</O></?>

  <WSC#DGZ105:0115:ST>
      they're totally um <,,> nonrefundable

  <WSC#DGZ105:0120:ST>
      you can't if you change them at all you have to upgrade to a <{><[>higher
      airfare</[>

  <WSC#DGZ105:0125:CG>
      <[>oh right</[></{> okay but they are upgradeable

  <WSC#DGZ105:0130:ST>
      mm they are upgradeable

  <WSC#DGZ105:0135:ST>
      um there is <?>a problem insurance</?> that you <?>can</?> take
      out which covers you for anything unforeseen happening like
      <unclear>word</unclear> accidents or anything unforeseen that's
      going to stop you from travelling

  <WSC#DGZ105:0140:CG>
      <drawls>oh</drawls> no it should be okay <latch>

  <WSC#DGZ105:0145:ST>
      okay? <latch>

  <WSC#DGZ105:0150:CG>
      yep <&>5:00</&> <,,><&>4</&>

  <WSC#DGZ105:0155:ST>
      <&>telephone rings</&> okay so that's a hundred and seventy nine
      dollars total

  <WSC#DGZ105:0160:CG>
      <drawls>okay</drawls> <,,><&>3</&>

  <WSC#DGZ105:0165:ST>
      unfortunately the um the fares haven't been quoted in the system
      and because they're within seven days um i have to load them
      manually so <{><[>that'll just take me a couple of minutes okay</[>

  <WSC#DGZ105:0170:CG>
      <[><drawls>oh right</drawls> yep <?>i'll do that</?></[></{>
      <&>5:20</&> <&>fifty one second pause while agent puts fares
      onto computer</&> <&>6:11</&>

  <WSC#DGZ105:0175:ST>
      right won't be long

  <WSC#DGZ105:0180:CG>
      okay <O>clears throat</O> <&>6:14</&> <&>four minute thirty nine
      second pause while agent puts fares onto computer</&>
      <&>10:53</&>

  <WSC#DGZ105:0185:ST>
      right sorry about the delay

  <WSC#DGZ105:0190:CG>
      no no that's okay <latch>

  <WSC#DGZ105:0195:ST>
      um <O>clears throat</O> because <?>it's all</?> <unclear>word</unclear>
      <?>been loaded in it's difficult to</?> <&>11:00</&> <unclear>word</unclear>
      <?>taking such a long time</?> <latch>

  <WSC#DGZ105:0200:CG>
      right <,,><&>4</&>

  <WSC#DGZ105:0205:CG>
      as long as i'm going to get there that's the important <{><[><laughs>thing</laughs></[>

  <WSC#DGZ105:0210:ST>
      <[><drawls>yeah</drawls></[></{> that's right <&>11:10</&> <&>one
      minute fifty two second pause</&> <&>13:02</&>

  <WSC#DGZ105:0215:ST>
      <&>telephone rings</&> right just about there <&>13:04</&> <&>forty
      six second pause</&> <&>13:50</&>

  <WSC#DGZ105:0220:ST>
      it would be a lot easier if it would just <{><[>manually</[>

  <WSC#DGZ105:0225:CG>
      <[><O>laughs</O></[></{> <drawls>mm</drawls> <&>13:54</&> <&>one
      minute twenty eight second pause</&> <&>15:22</&>

  <WSC#DGZ105:0230:ST>
      right i don't actually know how to <laughs>get <?>into <{1><[1>the
      system</?></[1>

  <WSC#DGZ105:0235:ST>
      isn't this terrible</laughs>

  <WSC#DGZ105:0240:ST>
      um i'm going to have to ask somebody else <{2><[2>to help me</[2>

  <WSC#DGZ105:0245:ST>
      i apologise for this <{3><[3><?>i bet probably it's all</?></[3>

  <WSC#DGZ105:0250:CG>
      <[1><O>laughs</O></[1></{1>

  <WSC#DGZ105:0255:CG>
      <[2>okay yep</[2></{2>

  <WSC#DGZ105:0260:CG>
      <[3>no that's okay <?><.>y</.> new</?></[3></{3> system isn't it
      <latch>

  <WSC#DGZ105:0265:ST>
      yeah and um added things happening <,,>

  <WSC#DGZ105:0270:ST>
      it's crazy

  <WSC#DGZ105:0275:ST>
      i mean you do it all the time

  <WSC#DGZ105:0280:CG>
      <O>laughs</O> <&>15:45</&> <&>fifty two second pause</&>
      <&>16:33</&>

  <WSC#DGZ105:0285:ST>
      have to wait for amber to finish

  <WSC#DGZ105:0290:CG>
      okay <&>16:39</&>

  <WSC#DGZ105:0295:CG>
      oh while i'm here do you have any <.>i</.> information about the
      eurail passes

  <WSC#DGZ105:0300:ST>
      oh yes <?>we do</?> <unclear>word</unclear>

  <WSC#DGZ105:0305:CG>
      right okay <&>16:47</&> <&>one minute thirty seven second pause</&>
      <&>18:24</&>

  <WSC#DGZ105:0310:CG>
      mm <O>laughs</O>

  <WSC#DGZ105:0315:ST>
      <O>voc</O> amber <?>please</?> come and help me

  <WSC#DGZ105:0320:ST>
      i can't get the value out <?>of this file</?> and er
      <&>18:31</&> <&>nineteen second pause</&> <&>18:50</&>

  <WSC#DGZ105:0325:ST>
      i think you reload this um <,,> this ticket

  <WSC#DGZ105:0330:XX>
      yep

  <WSC#DGZ105:0335:ST>
      <?>because i couldn't see it quoted</?>

  <WSC#DGZ105:0340:XX>
      yep

  <WSC#DGZ105:0345:ST>
      the value should be one seven nine instead of one eight nine
      <latch>

  <WSC#DGZ105:0350:XX>
      okay so we just want to change <&>19:00</&> that <latch>

  <WSC#DGZ105:0355:ST>
      mm <latch>

  <WSC#DGZ105:0360:XX>
      okay go into your um <,,><&>3</&> into your change ticketings
      and payment that <?>one that</?>

  <WSC#DGZ105:0365:ST>
      change

  <WSC#DGZ105:0370:XX>
      yep okay so you want to change that one

  <WSC#DGZ105:0375:XX>
      go down to your group <,,> <?>group one</?> now commit

  <WSC#DGZ105:0380:XX>
      that's back to one seven nine is it

  <WSC#DGZ105:0385:ST>
      mm <,,><&>3</&>

  <WSC#DGZ105:0390:XX>
      never works when you want it to <O>laughs</O>

  <WSC#DGZ105:0395:CG>
      <O>laughs</O>

  <WSC#DGZ105:0400:ST>
      thanks very <{><[>much</[>

  <WSC#DGZ105:0405:XX>
      <[><laughs>infuriating</[></{> isn't it</laughs>

  <WSC#DGZ105:0410:ST>
      mhm very

  <WSC#DGZ105:0415:ST>
      okay that's just the <?>it printing there</?>

  <WSC#DGZ105:0420:CG>
      oh right okay yep <latch>

  <WSC#DGZ105:0425:ST>
      the eurail passes <,,>

  <WSC#DGZ105:0430:CG>
      oh right

  <WSC#DGZ105:0435:ST>
      okay there's um <,,>

  <WSC#DGZ105:0440:CG>
      i've got an isic card so would i be able to get it <,> <{><[><unclear>word</unclear></[>

  <WSC#DGZ105:0445:ST>
      <[>okay</[></{> there's actually a youth <.>pa</.> there's a
      youth <,,><&>10</&> right okay um yes there's <&>20:00</&> a
      youth um pass which <{1><[1>is travelling</[1> second class <{2><[2>not
      first class</[2> <laughs>or economy class okay</laughs> um <,>

  <WSC#DGZ105:0450:ST>
      okay they're the days that it applies to you know five days

  <WSC#DGZ105:0455:CG>
      <[1><drawls>oh right</drawls></[1></{1>

  <WSC#DGZ105:0460:CG>
      <[2>yep <?>oh yeah</?> <O>laughs</O></[2></{2>

  <WSC#DGZ105:0465:CG>
      oh right <latch>

  <WSC#DGZ105:0470:ST>
      okay three hundred and eighty one

  <WSC#DGZ105:0475:CG>
      yeah

  <WSC#DGZ105:0480:ST>
      new zealand dollars um and it varies right through <{><[><?>to
      fifteen</?> <unclear>word</unclear> <?>days</?></[>

  <WSC#DGZ105:0485:CG>
      <[><unclear>word</unclear></[></{> right <,>

  <WSC#DGZ105:0490:ST>
      so there is the first class as well <latch>

  <WSC#DGZ105:0495:CG>
      <O>laughs</O> <laughs>no i don't think so thanks</laughs>

  <WSC#DGZ105:0500:CG>
      oh can i take that away with me <{><[><?>anyway</?></[>

  <WSC#DGZ105:0505:ST>
      <[>yeah sure</[></{> that's um

  <WSC#DGZ105:0510:CG>
      oh right it's a whole book <{><[><laughs>right</laughs></[>

  <WSC#DGZ105:0515:ST>
      <[>yeah</[></{> it's the nineteen ninety four london shoppe <{><[>but
      um</[>

  <WSC#DGZ105:0520:CG>
      <[><drawls>oh right</drawls></[></{> okay mm

  <WSC#DGZ105:0525:ST>
      it has got lots of other things in <{><[>it <?>as well</?></[>

  <WSC#DGZ105:0530:CG>
      <[>right yeah</[></{>

  <WSC#DGZ105:0535:CG>
      i'm going to germany early next year and if i have time i might
      like to <{><[>travel</[> round a bit

  <WSC#DGZ105:0540:ST>
      <[>right</[></{>

  <WSC#DGZ105:0545:ST>
      yeah that's probably the best way to see europe

  <WSC#DGZ105:0550:CG>
      right yeah

  <WSC#DGZ105:0555:ST>
      if you've got the time

  <WSC#DGZ105:0560:CG>
      yeah yeah

  <WSC#DGZ105:0565:CG>
      okay thank you <&>20:50</&> <&>forty three second pause</&>
      <&>21:12</&>

  <WSC#DGZ105:0570:ST>
      right <?>so that's</?> a total of one seventy nine

  <WSC#DGZ105:0575:CG>
      okay <unclear>word</unclear> cheque and i d <&>21:33</&>

  <WSC#DGZ105:0580:ST>
      right okay you're confirmed on flight four two one on the
      twentieth of october wellington <{><[>christchurch</[> at twelve
      noon

  <WSC#DGZ105:0585:CG>
      <[>yep</[></{>

  <WSC#DGZ105:0590:CG>
      yep

  <WSC#DGZ105:0595:ST>
      and returning <?>four eight eight</?> on the twenty fifth
      christchurch wellington at nine p m

  <WSC#DGZ105:0600:CG>
      yep that's okay

  <WSC#DGZ105:0605:ST>
      <?>okay</?> final check in times are here

  <WSC#DGZ105:0610:CG>
      right <{><[>okay</[>

  <WSC#DGZ105:0615:ST>
      <[>they're</[></{> twenty minutes prior to your departure
      <latch>

  <WSC#DGZ105:0620:CG>
      yep yep <latch>

  <WSC#DGZ105:0625:ST>
      okay and as long as you know that if you change it you have to
      upgrade to a <{><[>higher fare</[>

  <WSC#DGZ105:0630:CG>
      <[>yep</[></{> yep right <latch>

  <WSC#DGZ105:0635:ST>
      okay

  <WSC#DGZ105:0640:CG>
      yep okay that's fine <&>22:00</&> <,,><&>15</&>

  <WSC#DGZ105:0645:ST>
      right there's your card

  <WSC#DGZ105:0650:CG>
      right okay thank you

  <WSC#DGZ105:0655:ST>
      okay thanks <latch>

  <WSC#DGZ105:0660:CG>
      and thanks very much for helping <{><[>us with this <O>laughs</O></[>

  <WSC#DGZ105:0665:ST>
      <[>oh look that's okay</[></{>

  <WSC#DGZ105:0670:ST>
      i'm sorry about the <{><[>delay <?>to this</?></[>

  <WSC#DGZ105:0675:CG>
      <[>oh don't worry</[></{>

  <WSC#DGZ105:0680:CG>
      we have problems with our computers all the <{><[><laughs>time</[>
      we have to go and find people</laughs> <&>22:22</&> <&>end of
      sample</&>

  <WSC#DGZ105:0685:ST>
      <[><O>laughs</O></[></{>
</I>
